Terms & Conditions

Last updated: April 28, 2026

1. Introduction

Welcome to Yarn Explorer. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before placing any order or using our platform. If you do not agree with any part of these terms, please do not use our services.

2. Use of Services

You agree to use our services only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the site in any way that violates applicable local, national, or international laws or regulations.
• Transmit any unsolicited or unauthorised advertising or promotional material.
• Attempt to gain unauthorised access to any part of our platform.
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website.

3. Account Registration

To access certain features you may need to register an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account. We reserve the right to terminate accounts at our discretion.

4. Orders & Payments

All orders placed through our website are subject to availability and acceptance. We reserve the right to refuse or cancel any order at any time. Prices are subject to change without notice. Payment must be made in full at the time of order. We use secure third-party payment processors and do not store your full payment details.

5. Shipping & Delivery

Delivery times are estimates only and cannot be guaranteed. We are not responsible for delays caused by couriers, customs, or circumstances beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.

6. Returns & Refunds

You may return eligible items within 30 days of delivery, provided they are unused and in their original packaging. To initiate a return, please contact our support team. Refunds will be processed within 7–10 business days of receiving the returned item. Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrectly sent.

7. Intellectual Property

All content on this website — including text, images, logos, and software — is owned by or licensed to Yarn Explorer and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Yarn Explorer shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products. Our total liability shall not exceed the amount you paid for the order giving rise to the claim.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with applicable laws. Any disputes shall be resolved through binding arbitration or in the courts of the applicable jurisdiction.

10. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes your acceptance of the new terms.